Shipping policy

Production time
Everything is printed after you order it. Production takes 2–5 business days before your order ships.

Where orders ship from
Orders to the United States, Canada, the United Kingdom and Australia are printed locally. Everywhere else, the European Union included, ships from the nearest of those facilities, which is why it takes longer to arrive.

Delivery times after production

• United States, Canada, United Kingdom, Australia: 2–5 business days.
• European Union and everywhere else: 10–30 business days.

These are estimates, not guaranteed delivery dates.

Shipping costs
Shipping is calculated at checkout, before you pay. Orders to the United States ship free over $75.

Customs and import VAT
Orders that cross a border on the way to you, including every order into the EU, can be charged import VAT or duties when they arrive. These are collected by your local carrier or customs office, not by us, and are not part of what you pay at checkout.

Where we don't ship
We can't ship to Cuba, Iran, North Korea or Crimea.

Tracking
You'll get a tracking link by email once your order ships. Tracking can take 24–48 hours to start updating.

Lost packages
If tracking hasn't moved for 10 business days, email hello@kittyclo.com and we'll open a claim with the carrier.